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Privacy Policy

A legal disclaimer

Los Dos Gringos customer privacy notice

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Registered name: Hawton Ltd

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We are the controller of your personal data. For more information on controllers and their responsibilities please see our guidance on data protection principles, definitions, and key terms.

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This privacy notice tells you what to expect us to do with your personal information.

 

Contact details

 

Post: Hawton Ltd, Alrewas, , Burton-On-Trent, Staffordshire, DE13 7ED, GB

Telephone: 07356262902

Email: suzanna@losdosgringos.co.uk

 

What information we collect, use, and why

 

We collect or use the following information to provide services and goods, including delivery:

  • Names and contact details

  • Addresses

  • Date of birth

  • Purchase or account history

  • Payment details (including card or bank information for transfers and direct debits)

  • Health information (including dietary requirements, allergies and health conditions)

  • Account information

  • Information relating to loyalty programmes

  • Website user information (including user journeys and cookie tracking)

  • Information relating to compliments or complaints

  • Information relating to sponsorship

 

We collect or use the following information for service updates or marketing purposes:

  • Names and contact details

  • Addresses

  • Marketing preferences

  • Location data

  • Purchase or viewing history

  • Website and app user journey information

  • Information relating to sponsorship

  • Records of consent, where appropriate

 

We collect or use the following information for research or archiving purposes:

  • Names and contact details

  • Addresses

  • Location data

  • Purchase or viewing history

  • Website and app user journey information

  • Personal information used for administration of research

  • Personal information used for the purpose of research

  • Records of consent, where appropriate

 

We collect or use the following information to comply with legal requirements:

  • Name

  • Contact information

  • Financial transaction information

  • Any other personal information required to comply with legal obligations

 

We collect or use the following personal information for dealing with queries, complaints or claims:

  • Names and contact details

  • Address

  • Payment details

  • Account information

  • Purchase or service history

  • Customer or client accounts and records

  • Financial transaction information

 

Lawful bases and data protection rights

Under UK data protection law, we must have a “lawful basis” for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR. You can find out more about lawful bases on the ICO’s website.

Which lawful basis we rely on may affect your data protection rights which are set out in brief below. You can find out more about your data protection rights and the exemptions which may apply on the ICO’s website:

 

If you make a request, we must respond to you without undue delay and in any event within one month.

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To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.

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Our lawful bases for the collection and use of your data

 

Our lawful bases for collecting or using personal information to provide services and goods are:

  • Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.

  • Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.

  • Legal obligation – we have to collect or use your information so we can comply with the law. All of your data protection rights may apply, except the right to erasure, the right to object and the right to data portability.

  • Legitimate interests – we’re collecting or using your information because it benefits you, our organisation or someone else, without causing an undue risk of harm to anyone. All of your data protection rights may apply, except the right to portability. Our legitimate interests are:

  • This information may be useful to potential lenders, suppliers and other business related activities for the purposes of pursuing additional business-related activities in the future.

 

For more information on our use of legitimate interests as a lawful basis you can contact us using the contact details set out above.

 

Our lawful bases for collecting or using personal information for service updates or marketing purposes are:

  • Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.

  • Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.

  • Legal obligation – we have to collect or use your information so we can comply with the law. All of your data protection rights may apply, except the right to erasure, the right to object and the right to data portability.

  • Legitimate interests – we’re collecting or using your information because it benefits you, our organisation or someone else, without causing an undue risk of harm to anyone. All of your data protection rights may apply, except the right to portability. Our legitimate interests are:

  • This information may be useful to potential lenders, suppliers and other business related activities for the purposes of pursuing additional business-related activities in the future.

 

For more information on our use of legitimate interests as a lawful basis you can contact us using the contact details set out above.

 

Our lawful bases for collecting or using personal information for research or archiving purposes are:

  • Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.

  • Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.

  • Legal obligation – we have to collect or use your information so we can comply with the law. All of your data protection rights may apply, except the right to erasure, the right to object and the right to data portability.

  • Legitimate interests – we’re collecting or using your information because it benefits you, our organisation or someone else, without causing an undue risk of harm to anyone. All of your data protection rights may apply, except the right to portability. Our legitimate interests are:

  • This information may be useful to potential lenders, suppliers and other business related activities for the purposes of pursuing additional business-related activities in the future.

 

For more information on our use of legitimate interests as a lawful basis you can contact us using the contact details set out above.

 

Our lawful bases for collecting or using personal information for legal requirements are:

  • Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.

  • Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.

  • Legal obligation – we have to collect or use your information so we can comply with the law. All of your data protection rights may apply, except the right to erasure, the right to object and the right to data portability.

 

Our lawful bases for collecting or using personal information for dealing with queries, complaints or claims are:

  • Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.

  • Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.

  • Legal obligation – we have to collect or use your information so we can comply with the law. All of your data protection rights may apply, except the right to erasure, the right to object and the right to data portability.

 

Where we get personal information from

  • Directly from you

  • CCTV footage or other recordings

  • Schools, colleges, universities or other education organisations

  • Councils and other public sector organisations

  • Publicly available sources

  • Previous employers

  • Suppliers and service providers

 

How long we keep information

We retain records of personal information for up to 12 months, before archiving that data for an additional 2 years.

For more information on how long we store your personal information or the criteria we use to determine this please contact us using the details provided above.

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Who we share information with

 

Data processors

Xero accountancy software

This data processor does the following activities for us: Invoices and other transactions

 

Wix

This data processor does the following activities for us: They process information and payments on our website

 

Square 

This data processor does the following activities for us: They process information and payments for direct sales in-store

 

Others we share personal information with

  • Professional consultants

  • Organisations we’re legally obliged to share personal information with

  • Publicly on our website, social media or other marketing and information media

  • Previous employers

  • Suppliers and service providers

 

Sharing information outside the UK

Where necessary, we will transfer personal information outside of the UK. When doing so, we comply with the UK GDPR, making sure appropriate safeguards are in place.

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For further information or to obtain a copy of the appropriate safeguard for any of the transfers below, please contact us using the contact information provided above.

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Organisation name: Wix

Category of recipient: Cloud-based web developer

Country the personal information is sent to: Israel

How the transfer complies with UK data protection law: Addendum to the EU Standard Contractual Clauses (SCCs)

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Organisation name: Xero

Category of recipient: Accountancy software

Country the personal information is sent to: New Zealand

How the transfer complies with UK data protection law: The International Data Transfer Agreement (IDTA)

 

How to complain

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If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.

If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.

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The ICO’s address:           

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113

Website: https://www.ico.org.uk/make-a-complaint

Last updated

 

12th December 2025

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